Fully Remote APPLY FOR JOB
Our client is seeking a driven, disciplined, and detail-focused professional with many years of proven experience providing immediate and long-term value to organizations by consistently delivering superior technical writing, instructional design, and business process improvement. You will manage staff in the day-to-day performance of their jobs, ensuring that department milestones are met. In addition, you will act as an individual contributor and plan, execute, and publish high-quality documentation to support software product releases and contribute to the overall success of our products. You will join and collaborate with a team of talented developers, quality engineers, product managers, and support representatives focused on making our products easier to understand and use.
Our client is a leading provider of cloud-based end-to-end transportation management software (TMS) for omnichannel shipping for shippers, e-commerce companies, 3PLs and freight brokers. The solutions include multi-modal transportation planning, optimization, execution and settlement system; and an advanced multi-carrier shipping execution software.
Their solutions empower customers to make better shipping decisions and reduce freight costs while meeting their service goals.
Their #1 focus is to be a trusted partner, which is reflected in customer satisfaction and retention rates that are unmatched in the industry.
Areas of Responsibilities:
System Documentation Manager Requirements:
Analytical, organizational, and writing
Nice to have: